Strata cleaners
Strata Cleaners Sydney — On a Round, or a One-Off Reset
Cleaners for everything the residents share and nobody owns: the foyer, the lift, the corridor carpet, the fire stairs, the bin room and the car park. Book a weekly round, or a single reset for a building that has been let go. Reported to your committee in language that survives an AGM.
- Book a regular round, or one reset to start
- Common property only — we never enter a lot uninvited
- The bin room treated as the main event, not the last stop
- A written monthly report you can table at a meeting
10+ years cleaning Sydney
One team for every job across Sydney and NSW, scheduled or one-off
- $20m public liability
- The same cover on a one-off visit as on a nightly roster
- Rolling agreements only
- Fixed written price inside 24 hours, 30 days notice
What do strata cleaners do, and how does a committee book them?
Strata cleaners clean the common property in an apartment building or strata scheme — the areas owned collectively by the owners corporation rather than by any individual lot owner. That is the entry and foyer, lift cars and lobbies, common corridors, fire stairs, the bin room, the car park and ramp, the mail area, and shared amenities such as a gym, pool surround or common room. It does not extend inside any lot.
Strata cleaners are normally booked on a recurring round, and the frequency follows lot count and foyer traffic rather than the number of levels: small blocks are commonly serviced once or twice a week, and larger complexes daily. A committee can also book a one-off reset — a single visit to bring neglected common property back to a standard — without entering any agreement.
Clean Best reports to the committee and the strata manager in writing every month, and confirms a fixed figure within 24 hours of the walkthrough, phrased so it can be tabled at a meeting. Call 1300 494 983.
- 10+ years cleaning SydneyTrading since 2015
- Police-checked cleanersWorkplaces, buildings, clinics and homes
- $20m public liabilityInsured and police-checked, on every job size
- Written quote in 24 hoursFixed price in writing, one-off or scheduled
The detail
Strata cleaners a committee can actually answer questions about
What strata cleaners Sydney buildings actually need is not complicated. It is just relentlessly unglamorous, and it is done for an audience — a volunteer committee who have to face an AGM — rather than for a single owner who can simply decide they are happy. That changes what a good cleaning company has to provide, and most of them have not worked it out.
The cleaning itself is the easy part. The hard part is being able to prove it.
The bin room is the whole job
Ask any committee what triggered the last cleaner change and the answer is the bin room, or something the bin room caused. It is the room every resident visits, the one that smells in February, the one where the recycling gets contaminated, and the one every cleaning quote treats as a line item at the bottom. We treat it as the main event: washed down and deodorised, bins rotated and returned after collection, overflow dealt with instead of stepped around, and contamination photographed and reported so the committee has something to act on. A cleaner cannot fix resident behaviour. A cleaner can document exactly where and when it is happening.
The fire stairs exist
They are the single best test of whether a strata cleaner is doing the job or the visible half of it. Nobody walks the fire stairs, so nobody notices when they are skipped, so they are skipped — for years. Then a fire safety inspection, or a genuine evacuation, and suddenly everybody is looking at them. Fire stairs are on our written scope with a stated frequency, and the monthly report says whether they were done.
Lifts are cleaned every visit, not on a rotation
The lift car is the room in the building most likely to be seen by a prospective buyer and most likely to be dirty. Car, floor, walls, mirrors, buttons and the door track — every visit, without exception. The track in particular, because grit in a lift door track is how a cleaning problem quietly becomes a maintenance callout.
Reporting, because the committee is accountable to owners
A strata committee is a group of volunteers who will be asked, at a meeting, why the levies went up and whether the cleaner is worth it. “The cleaner says it was done” does not survive that question. So every visit is logged, and every month the committee and the strata manager receive the same written report: what was cleaned, what was found, and what needs a trade rather than a cleaner. It goes to both parties at the same time, which stops the two of them being told different things.
The boundary of a lot is not negotiable
We clean common property. We do not enter a lot without a written instruction from the owner or the committee, and we will not remove items left in a corridor without an instruction either, because that is a dispute waiting to happen and it is not ours to have. What we will do is record it, photograph it, and put it in the report so the committee can deal with it properly.
What the committee gets from us
A free walk of the common property, with a committee member present if you want one there. A room-by-room scope and a fixed figure per visit, in writing within 24 hours and phrased so it can be tabled at a meeting without being rewritten. A rolling agreement with 30 days notice, so the scheme is never locked in. And $20m public liability behind everybody who sets foot in the building. Call 1300 494 983 and we will come and look at the bin room first.
What's included
What strata cleaners cover
The common property, room by room. This is the shape of a typical scope — yours is written from the walk-through of your building.
- Detail the entry and foyer: floors, glass doors, intercom panel, seating and mats
- Clean lift cars every visit: floor, walls, mirrors, buttons and the door track
- Clean lift lobbies on every level, including the floor edges and skirtings
- Vacuum or mop common corridors on all levels, including corners and under fire doors
- Clean fire stairs to a stated frequency — landings, treads, handrails and doors
- Wash down and deodorise the bin room; rotate bins and return them after collection
- Report recycling contamination and bin room overflow to the committee with photos
- Sweep the car park and ramp; remove litter, leaves and debris from bays and walkways
- Clean the mail area and parcel room, and remove abandoned mail and packaging
- Disinfect touchpoints: intercoms, lift buttons, handrails, door handles, gate keypads
- Clean shared amenities on the agreed frequency: common room, gym, pool surrounds, laundry
- Spot-clean walls, lift surrounds and glass for marks, scuffs and fingerprints
- Clear cobwebs from entries, ceilings, light fittings and external common walkways
- Log the visit and record anything requiring a trade rather than a cleaner
Carpet extraction in corridors, pressure washing of the car park and driveway, external window cleaning and graffiti removal are quoted separately as periodic or call-out work.
Pricing
Strata cleaner quotes your committee can put straight into the minutes
Lot count, levels, lifts, the size of the bin room and car park, and the frequency. We scope the common property room by room and give the committee one fixed figure per visit — or one number for a one-off reset.
Small block
Roughly ten to twenty lots, walk-up or single lift, one bin room and a small car park.
- One or two visits a week
- Foyer, stairs, corridors and bin room each visit
- Car park swept and detailed on rotation
- Monthly written report to the committee
One number, agreed in writing before we start.
Mid-rise building
Roughly twenty to sixty lots across several levels, with lifts, a mail room and shared amenities.
- Three or more visits a week, foyer detailed every time
- Lift cars, tracks and lobbies on every level each visit
- Bin room washed, deodorised and bins rotated for collection
- Named supervisor and a monthly walk of the common property
One number, agreed in writing before we start.
Large complex
Sixty-plus lots, multiple buildings or towers, pool, gym, and a multi-level car park.
- Daily service with a defined presence on site
- Shared amenity cleaning — gym, pool surrounds, common rooms
- Periodic programs: carpet extraction, pressure washing, high dusting
- Consolidated reporting for the committee and the strata manager
One number, agreed in writing before we start.
Free look at the site, then a written number inside 24 hours.
How it works
How a strata scheme books a new cleaner
Four steps, written for a volunteer committee who have other jobs. Most buildings are walked within two days of the first call.
- 1
The committee calls
Ring 1300 494 983 with the lot count, number of levels and lifts, and what the current cleaner is not doing.
- 2
We walk the common property
Foyer to fire stairs to bin room to car park, with a committee member if you want one there. Free, and we take notes.
- 3
A scope you can table
Within 24 hours: a room-by-room scope and a fixed figure per visit, written so it can go straight to a committee meeting.
- 4
Start, then report monthly
The cleaner starts on the agreed date. The committee and the strata manager get a written report every month.
FAQ
What Sydney committees ask before booking strata cleaners
What chairs, treasurers and strata managers ask us before putting a cleaner to a vote.
Can we book strata cleaners for a one-off clean first?
Yes, and for a building that has been neglected it is the sensible way in. A one-off reset — bin room washed down, fire stairs done properly, car park swept, cobwebs cleared, foyer detailed — brings the common property up to a standard, and the regular visits afterwards are then holding a line rather than fighting a backlog. It is quoted as one figure for the job and needs no agreement at all. Committees often use it as a trial before putting a roster to a vote.
What areas do strata cleaners actually cover?
Common property, and nothing inside a lot. In practice that means the entry and foyer, lift cars and lift lobbies on every level, common corridors, fire stairs, the bin room, the car park and its ramp, the mail area, any shared laundry or gym, and the immediate external entry. Anything behind a resident's front door belongs to that owner, and we will not enter a lot without a written instruction from the committee or the owner.
How often should strata cleaners attend a building?
It follows the number of lots and the traffic through the foyer, not the number of floors. A small block of ten or twelve lots usually holds on one or two visits a week. Anything above roughly forty lots, or any building with a lift that runs constantly and a bin room that fills fast, needs three or more visits, and larger complexes are serviced daily. The bin room is almost always what forces the frequency up.
Will the committee get a record of what was done?
Every visit is logged and you get a written report each month covering what was cleaned, anything that was found and anything that needs a trade rather than a cleaner. It exists because strata committees are volunteers who have to answer to an AGM, and “the cleaner says it was done” is not an answer that survives a meeting. Your strata manager gets a copy at the same time.
Can you deal with the bin room?
It is usually the whole reason a committee changes cleaner. Bin rooms get washed down, deodorised, bins rotated and moved for collection, and overflow addressed rather than stepped around. Recycling contamination is flagged in the monthly report so the committee can act on it, because a cleaner cannot fix a behaviour problem — but we can document exactly where and when it is happening.
Do you handle graffiti, spills and other incidents?
Routine marks and spills are dealt with on the visit. A genuine incident — significant graffiti, a burst pipe, something unpleasant in the fire stairs — is a call-out, and we quote those separately rather than pretending they fit inside the regular fee. What we will always do is respond quickly and tell the committee and the strata manager the same story at the same time.
Who do we call when something is wrong?
A named supervisor with a mobile number, not a switchboard. The committee chair and the strata manager both get it. That supervisor walks the building monthly against the written scope, and if a resident raises something the response comes back through one channel rather than three, which is what stops the same complaint being answered differently in two different emails.
What do strata cleaners cost in Sydney?
It is driven by lot count, the number of levels and lifts, the size of the bin room and the car park, and the frequency — not by a per-lot rate that ignores whether your building has a pool. We walk the common property, scope it room by room, and give the committee one fixed figure in writing within 24 hours, ready to be tabled at a meeting: per visit for a roster, or one number for a one-off reset.
Keep looking
What strata schemes usually book alongside the common areas
Periodic work quoted separately so the committee can approve it on its own merits.
Put the strata cleaners owners stop emailing about on the next agenda
Free walk of the common property, a scope your committee can table, and a fixed price in writing inside 24 hours. Call 1300 494 983.