End of Lease Cleaners Sydney — One Booking, One Visit

Often we can be there within the same week, and usually within a few days. Tell us the inspection date rather than the date you would like the clean, and we work backwards from it — including leaving a day's buffer, so that if the agent does raise something there is time for us to come back before the deadline rather than after it. Ring as soon as you have a vacate date, not once the truck is booked.

We guarantee the cleaning, which is the part we control. If the agent's inspection raises a cleaning item, we come back and fix it at no charge — that is the guarantee, and it is in writing. What no cleaner can guarantee is the rest of the bond claim: damage, unpaid rent, a hole in a wall or a garden that has not been touched in a year are not cleaning matters, and anybody who promises to fix those with a mop is not being straight with you.

A one-bedroom unit is usually half a day for a small crew. A three-bedroom house is most of a day. A large house with carpets, an oven that has never been touched and a garage is a full day, sometimes with a second crew. It is far longer than an ordinary clean, because we are cleaning inside every cupboard, behind every appliance and along every window track — the places a maintenance clean never goes.

Yes, completely, including the garage and any storage cage. We cannot clean inside a cupboard with things in it, and a property that is half-packed will simply be half-cleaned. If there is furniture that cannot leave — a fixed wardrobe, a dishwasher staying with the property — tell us in advance and we will scope around it. Otherwise, get the keys to us the day after the truck leaves.

Yes, and most leases require professional carpet cleaning as a condition of the tenancy — check yours, because it is often in there and often overlooked until the inspection. We do it with hot-water extraction as part of the same job, so it is one booking, one crew and one invoice, rather than you chasing a separate carpet contractor between the truck and the inspection.

Repairs, painting, mould inside a wall cavity, exterior gutters, garden and lawn work, and any damage. Rubbish removal — a garage full of things you did not want to take — is quoted separately rather than assumed. We will always tell you before the day what falls outside the clean, so you have time to deal with it rather than discovering it in an inspection report.

A regular clean is maintenance: it holds a line, week after week, and deliberately leaves the slow work for a rotation. A bond clean has no next week. It is a single booking that goes at everything a maintenance clean never touches — inside the oven and the range hood, the window tracks, the grout, the tops of the cupboards, behind the fridge, the skirtings — because it is being marked against an agent's exit list rather than against how the place looks. That is why it takes several times longer, and why it is priced as one figure for the whole job.

It follows bedrooms, bathrooms, whether there are carpets, the state of the oven, and whether there is a garage or balcony. The one thing we will not do is quote low over the phone and then adjust upward on the day when the crew sees the oven — a practice common enough in this industry that it is worth asking every quoting company about directly. Our figure is fixed in writing before we arrive.